Refund policy
At our store, we strive to ensure your complete satisfaction with every purchase. If you are not fully satisfied with your order, we offer a hassle-free return and refund process.
Returns
You can return most items within 30 days of receiving your order. To be eligible for a return, the item must be unused, in the original packaging, and in the same condition you received it. Please contact us at info@alignwellpro.com to initiate the return process.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will process your refund to the original payment method within 7-10 business days. Please note that shipping fees are non-refundable.
Exchanges
If you would prefer to exchange an item for a different size or product, please contact us within 30 days of receiving your order. Exchanges are subject to product availability.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately. We will provide a replacement or refund based on the issue.
Thank you for shopping with us!